Nobody types a product code. They screenshot something, paste the TikTok they saw it on, or describe it badly. The bot reads the image or the link and matches it against what you actually have in stock, then sells it.
All three run on your AI credits, so you pay per use and nothing sits idle. You can turn any of them off for your own shop.
A screenshot from someone else's page, or a dress she snapped in the street. The bot runs a vision model over the image and matches it to items in your catalog. Five AI credits a photo, because it is really looking at the picture.
She saw it on your TikTok and cannot describe it, so she pastes the link. Works with TikTok, Instagram, X and YouTube. Three credits, cheaper than a photo because it reads the post's own caption and thumbnail instead of running a vision model.
The retail add-on. Instead of matching on names and descriptions, it compares how items actually look. This is the one for a shop with two hundred watches that are all called "gold chain watch". Costs a little more per photo to run, so it sits on the higher plans.
That is the moment the customer leaves. Someone who sends a photo has already decided they want something; making them scroll a numbered menu to find it is how the sale gets lost.
The photo arrives when she is scrolling in bed. It gets matched, priced and answered then, not when you wake up.
The match comes from your catalog, so it cannot promise something you do not have.
A weak match becomes a question with the closest options, not a confident wrong answer.
Credits come out of your monthly allowance only when someone actually sends a photo or a link.
Five AI credits for a photo and three for a link, taken from the monthly allowance on your plan. If you run out you can top up credit packs from your wallet. A link is cheaper because it reads the post's caption and thumbnail rather than running a vision model over an image.
When the match is weak it does not guess. It comes back with the closest few items and asks the customer which one they meant, and you can read the whole exchange in your inbox.
Yes. Even on a plan that includes it, you decide whether it is on for your own shop. Some shops leave photos off and links on.
Only if your items are hard to tell apart by name. A restaurant does not need it. A shop with two hundred watches, or clothes where everything is called the same thing, is exactly what it is for.
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