Turn it on for your business. It learns your catalog, your prices, your delivery zones, your pickup option and your usual greeting. Then it chats, quotes delivery, takes the order, sends the momo link, and even answers "where's my order?" for you. Customers can't tell the difference, so you wake up to paid orders.
The agent handles the reflex: questions, catalog, checkout, receipts. You handle the moments that actually need you.
"Are you open?" · "How much is X?" · "Do you deliver to Kumasi?" All replied in seconds, in your brand voice. No canned copy, the agent uses answers you approve.
Sends a catalog card with name, price and a one-tap Order button. No PDF menus. No "check our IG bio". The customer gets what they asked for, right in chat.
Confirms item, delivery address and total. Customer pays MTN, Telecel or AirtelTigo momo inside WhatsApp; the receipt goes back automatically.
Big order · angry tone · question it can't answer · high-value new lead: the agent stops replying and pings you on your phone. Silence otherwise.
You set the personality, the greeting, the FAQ and the handoff rules. The agent learns your catalog automatically from the products you already added.
Feed it the questions you get every day. It replies in your voice, matches spelling variations, and speaks Ghanaian English.
Sends product cards with photo, price, size/variant, and an Order button. No PDF menus, no "DM for prices".
Momo checkout (MTN · Telecel · AT) via Paystack. Customer pays in chat, receipt returns automatically on WhatsApp.
Replies arrive with typing indicators and natural pauses. Feels like a person typed them, safer for your number.
Set the ceiling (default GHS 1,000). Above it, or on angry tone, or on "speak to human", it stops and pings you.
Every AI conversation shows up in your shared inbox with a "handled by agent" tag. Nothing hidden.
Set your delivery zones with a fee each (Accra GHS 20, Tema GHS 35 …) and turn on pickup if you offer it. The agent asks the customer where they are, matches the zone, adds the fee to the total, and confirms before payment.
Adds items only when the customer clearly agrees, updates quantities ("just one", "make it 3"), removes items, and reads back the itemised total. No silent add-ons, no invented cart lines.
Customer asks about a past order? The agent looks it up by number (or their last one), and replies with the real status (received, awaiting payment, being prepared, shipped, delivered), plus the delivery address on file.
Momo (MTN · Telecel · AirtelTigo via Paystack), cash-on-delivery, or bank transfer. Whatever methods you enable, the agent offers as a numbered list and confirms the total before sending the link.
You decide what it asks and in what order: greeting, product questions, delivery address, contact details, confirmation. All editable in plain text, no code, no JSON.
Customers who prefer to talk get understood too. The agent transcribes their voice note, reads what they asked for, and replies as if they had typed it.
No black box. Turn it on, change the personality, cap the order size, blacklist keywords. Every setting is a two-tap change on mobile or web.
No. Replies come from your own WhatsApp number, in your brand's voice: the greeting, tone and answers you set up. Human-mode makes messages arrive with typing indicators so it feels like a real person.
The agent confirms the item, address and total before it sends the momo link. Anything above your handoff ceiling never gets a link. It pings you first. And every order lands in the pipeline where you can review before dispatch.
As soon as you reply in the inbox (web or mobile), the agent goes silent for that thread. When you close it back out, the agent picks up again. Zero handover friction.
Yes. Set your delivery zones with a fee each (e.g. Accra GHS 20, Tema GHS 35, Kumasi GHS 60) and turn on pickup if you offer it. The agent asks the customer where they are, matches the zone from what they type (even inside the address), adds the delivery fee to the total and confirms before payment. If they'd rather come and collect, it switches to pickup with no delivery fee.
Yes. You set the order flow yourself in plain English (no JSON, no code). What to ask first, what to confirm, when to collect the address, when to send the payment link, when to hand off to you. Change it any time and the agent uses the new flow on the very next chat.
Yes. "Where's my order?" / "Has my payment gone through?" / "What's the status of ORD-1234?" The agent looks it up (by number or their last order) and replies with the real status: received, awaiting payment, being prepared, shipped or delivered, plus the delivery address you have on file.
Whatever you enable in the store: momo via Paystack (MTN, Telecel, AirtelTigo), cash-on-delivery, and bank transfer. If more than one method is on, the agent shows a short numbered list and lets the customer pick.
Free plan includes a monthly allowance of AI credits, enough to try it. Paid plans give you unlimited agent conversations from GHS 55/month.
Turn it on for free. If it messes up once, turn it off. You lose nothing but the orders you were missing anyway.